Shipping & Returns

 Shipping:

Shipping and processing times are an estimate. Processing time takes 2-5 days. Priority mail is typically delivered within 1-3 business days, USPS takes 2-5 business days.

You will receive a shipping notification and tracking number when the order leaves our studio. Orders can be expedited for an additional charge, we are always happy to make this accommodation with future notice:)

 

Exchanges:

All of our candles go through quality inspection before they are shipped. If there is damage during shipping please email us for a photo for a full refund or exchange. We do not accept refunds for used candles. Please submit refund request within 10 days of receiving product.

Please contact us at christy@sundip.com for any refund+exchange questions.